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Complaints & Feedback
At Wizz Pharmacy, we take pride in our high standards and quality service. If you’re unhappy with any product or service, please contact us by post, phone, or email and we’ll resolve it promptly.
FAQs
Complaints
How long does it take to acknowledge my complaint?
We will acknowledge your complaints within 72 hours of receiving them
How long will it take to resolve my complaint?
We aim to resolve the issue within 7 to 14 days of receiving your complaint. While some cases may take longer, we’ll keep you updated throughout. Most issues are resolved within a few days.
For urgent complaints or issues?
For urgent matters, please call us so we can resolve the issue promptly.