Delivery & Returns
Delivery & Returns Policy
Everything you need to know about how we deliver your treatments and our returns process.
Delivery
- Discreet packaging with no indication of the contents.
- Orders placed before the daily dispatch cut-off may qualify for same-day dispatch.
- Standard and express delivery options are available at checkout.
- Tracking information will be provided once your order has been dispatched.
Returns
Due to the nature of prescription medicines, we are unable to accept returns of opened or dispensed medications unless the item is faulty, damaged, or supplied incorrectly. If you receive an incorrect or damaged order, please contact our customer support team within 48 hours of delivery.